I was very pleased. Darnell conducted a great webinar workshop, exposing the attendees to an array of tips without overwhelming short-term recall. He was also attentive to questions and patiently handled the repeated disconnections of some attendees. When necessary he would rephrase his answers & even repeat them later in the lecture when the question was brought up again. *Note- The above was posted back in Jan. 2013 after I attended my first workshop in Darnell’s virtual classroom, but I see no need for edits because I remain just as satisfied today as I was then.